In order to make the delivery process run smoothly, we have the following suggestions:
All furniture is uploaded and inspected before delivery. Each piece is blanket wrapped and loaded into our trucks. Please have the room or area ready for the delivery of the new furniture. Insurance regulations prohibit our handling of existing in-home furniture. We will make every attempt to call the day before to confirm the date and approximate time of delivery. If circumstances prevent you from being present at the time of delivery, please call us at least 36 hours prior to you delivery day and feel free to work with us to make alternative arrangements. Changes made to a delivery date within 36 hours will incur a $50 processing and handling fee. A signature is required at time of delivery as proof merchandise was received in satisfactory condition. If you have any questions or additional concerns please feel free to contact your Barbo’s salesperson.
Deliveries that don’t fit
If an item that you purchase does not fit into your house/room (i.e. does not fit through a doorway or up/down a set of stairs etc.), we will take back an in stock item. Re-stocking / pick-up fees will apply for a return for this reason.
If the item that does not fit is a special-order item, the merchandise is non-cancelable and non-refundable. Special order items that do not fit will be left in / at your home.
Please take your measurements carefully prior to purchasing to avoid any fit issues.
Home Decorating Services are available upon arrangement.
Payments can be made using MasterCard, Visa, Discover, American Express, Check, Cash, or store provided financing.
Pick up for repairs outside the warranty are subject to a Handling Charge.
Fabric & Leather Protections
Fabric and leather protections are available as additional options. In as much as upholstery fabrics are not guaranteed by textile mills, we cannot accept responsibility for wear, fading, shrinking, pilling, or dye lot on any covering material.
Initial deposits are required on all Special Orders.
Special orders are not subject to cancellation or refunds.
Orders placed, held or delivered outside of a sale or promotional period are not eligible for said sale or promotion. Only orders placed within sale / promotion dates will be eligible for those specific sales and/or promotions.
Cancelled hold orders and lay-a-ways receive a Merchandise Credit.
Exchanges and authorized cancellations are subject to a minimum Restocking Charge.
We are open year round, every day with the exception of the following holidays: New Year’s Day, Easter, July 4th, Labor Day, Thanksgiving, and Christmas.